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The first meeting: what to ask

Ten questions that separate a good agency from a pretty shopfront.

Before talking about styling

The first meeting is almost always free and lasts an hour. It exists to check two things: that the agency can do your wedding, and that you get on. You will be talking to this person about money, complicated families and hard choices for a year.

The ten questions

  • How many weddings do you plan per year, and how many on the same weekend?
  • Will you personally be there on the day, or someone from your team?
  • Have you worked at the venue we are considering?
  • How do you handle the budget: who pays whom, and when?
  • What happens if a supplier cancels three weeks out?
  • What is your plan if the weather turns?
  • Do you receive a commission from the suppliers you recommend?
  • Can we choose suppliers outside your list?
  • How often will we check in, and through which channel?
  • What happens if we have to postpone the wedding?

Signals worth noticing

An agency that refuses to give a ballpark before “studying everything”, that imposes its supplier list without explaining why, or that asks nothing about your budget: three good reasons to keep looking. A good agency tells you no from time to time.

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